Customer Service Advisor Advice
Customer service advisor jobs are in demand. To get hired, you’ll need the right attitude, experience, and the right cover letter. And the cover letter examples below can help guide you in creating your own excellent customer service advisor cover letter. Just click on any of the design options below, and use the pre-written text as a starting point in writing your own stand-out cover letter!
Cover Letter Tips for Customer Service Advisor
Although a job hunt can sometimes be exhausting, finding jobs as a Customer Service Advisor can be made much easier by following the right kind of process. Consider these five tips:
1. Start with yourself. Identifying your own strengths and interests helps you narrow down your options, so take some assessments to see what type of job you are best suited for, regardless of what industry you are coming from.
2. Mention your job search to at least one person every day. You never know who might have a useful connection, from a distant relative to an old college professor to the barista making your morning coffee.
3. Keep up with the industry. Follow blogs and read professional journals in your field, even when between jobs.
4. Research a company you would like to work for, even if they are not advertising any job openings. Find out about their history, mission and structure. You will be better prepared when you do get a chance to speak with a hiring manager there.
5. Attend job fairs. Make sure you are dressed to impress and ready to interview. If you are undecided about what field you would like to work in, look for a career fair, where you can explore the local options.
Customer Service Advisor Job Seeking Tips
Whenever you have an opportunity to speak with a prospective employer or a professional contact about jobs as a Customer Service Advisor, be sure you are ready to hand off your cover letter. No matter what your field or profession, there are a few things to keep in mind when creating a cover letter:
1. Maintain a sharp focus. Your cover letter has one job to do, and that is to present you as a capable, talented worker. Padding your cover letter with filler or listing every detail of your last job, relevant or not, works against this goal. Hiring managers review each cover letter for a notoriously short amount of time (a few seconds) before deciding whether or not they will consider interviewing a candidate. The more focused your cover letter is, the more it will communicate in those brief seconds.
2. Include a summary, or profile, section. Instead of stating your objective, which is to get a job, use that precious space at the top of your cover letter to highlight your most important skills, strengths and qualifications.
3. Because most cover letters are only briefly scanned by their readers, list work history details in order of importance. Begin with your position and employer, followed by city, state and dates of employment.
4. Start with your most recent position and work backwards. Your most recent history is likely the most relevant.
5. Focus on your actions. Do not simply reiterate your old job description. Relate what you accomplished and what results you achieved.
8 Lomanstown Road
7th July 2014
2 Cashmere Road,
REF: Customer Service Advisor – Dublin – 27229
Dear Sir / Madam,
I am writing in response to your recent advertisement for the position of “Customer service advisor” as advertised on www.indeed.com.
I am very interested in this role as I have over 6 years experience, most recently as a Customer Service agent for UPC for 2 years. During this time, I handled hundreds of calls from U.S. customers requiring assistance with a range of problems, including broadband connection problems and video streaming services. This was a highly pressurised work environment requiring attention to detail which I handled well by using initiative and utilising the training and knowledge base, as well as being a strong team player and commitment to putting the customer’s needs first.
In my role as a Customer Service with Ebay, I was promoted to Team lead after proving my ability to resolve and troubleshoot customers’ problems across a wide range of digital devices, while maintaining a calm demeanour and ensuring the customers’ loyalty by putting their needs first.
I am currently enrolled as a part-time student with Griffith College studying for a Certificate in Computer Programming.
I would welcome the opportunity to work with British Telecom and would like the opportunity to use my interpersonal and communication skills to be an asset to your Customer Service team. I hope to meet and discuss with you my experience and suitability in greater detail.
Looking forward to your response,